video

Shit support agents say

The life of a customer support agent can be very glamorous: Mixing and mingling with a vast array of society, wearing fancy headsets, having the last word when it comes to problem-solving... Sarcasm aside, the truth is that sometimes the job is a bit repetitive. So whether you're calling in for customer support or providing it, at least a few of these phrases are bound to sound familiar.

[Read also: Using support data to create marketing content that works]

Explore the latest trends in tech

Learn more