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Simple and sophisticated: the "mullet" imperative of seamless CX

Business is becoming even more like a mullet than we thought. Bear with me. As James "JC" Curleigh, then-president of global brands at Levi Strauss & Co., proclaimed at the 2018 National…

By Tara Ramroop

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In many parts of the world, messaging has leapfrogged email and web browsers as the primary way people interact online.

— Dan Levy

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I say that diversity is about counting, but inclusion is about cultivating. That's relationship-based, and relationships are hard when you are not comfortable with difference.

- Vernā Myers

Zendesk Relate 2020

3 full days of Zendesk product, CX industry best practices, and unparalleled networking. Retro pools and balmy breezes await.

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