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Featured
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More empathy needs more questions: a Q&A with Rachel Ginsberg
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“V” in the moment of change: Q&A with diversity and inclusion expert Vernā Myers
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Who thought being authentic would be this hard?
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Give me a boss or I’ll go it alone. Millennials doom the Holacratic movement.
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Human kindness isn’t dead. And Leon Logothetis will prove it.
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Leon Logothetis explains how to find yourself through travel
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From the prairie vole to The Bachelor, the science behind love
Remarkably, the 20th season of The Bachelor is currently underway. The storyline today is as utterly predictable as it was by the third iteration: the bachelor will fall in love, or something resembling love, and…
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4 ways a work spouse helps your real marriage
It’s no secret that work spouses improve work life. They lower stress levels, give moral support, and provide a safe place for ranting in the office. Seriously, they rock. If you don’t already have a…
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Shit support agents say
The life of a customer support agent can be very glamorous: Mixing and mingling with a vast array of society, wearing fancy headsets, having the last word when it comes to problem-solving... Sarcasm aside, the…
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12 funniest customer service scenes in film and television
Bad customer service—when you’re not at its mercy—can be pretty funny. We’ve all been there before, so we can relate when we see examples of service gone wrong. And if you’re in the industry, there…