Customers. Colleagues. Community. It's complicated.
So many companies have fantastic lunch policies, offering epically cool and free onsite meals as an employee perk. Employees love Google’s 30 places to dine on campus, Twitter’s 19th century log cabins…
By Mikkel Svane
By Susan Lahey
By Page Grossman
We never thought about a target market. We never thought about competition. All we thought about was trying a different approach to existing customer service software. Our only plan was: "Just make customers happy."
- Mikkel Svane
Better connections heard here
When companies like Patagonia say “built to last,” they mean it. My father bought a pair of Patagonia swim trunks when he was in college back in the 80s. They were bright orange and green, in case you were wondering.
- Sara Lighthall
Brilliant talks to help you build better customer relationships.