Heidi Grant Halvorson knows why none of us understand each other
A frequent contributor to publications such as the Harvard Business Review, The Huffington Post, and 99U, Dr. Heidi Grant Halvorson is a social psychologist who delivers her research findings with insight and humor.
In this Relate Live San Francisco keynote address, Heidi explores the reasons why no one really understands us. As she says to open her talk "I don't know all of you. I don't know exactly what your colleagues think of you or what your customers think of you or what your partner might think of you, but I do know that you don't know either."
To help us know, she shows us what we can do to understand ourselves better and then help our perceivers to do the same thing, see us they way we see ourselves. Achieving this breakthrough helps us come across the way we intend to, which not only helps us live better personal lives, but also become better leaders and build better long-term customer relationships.
This video was recorded on May 11, 2016.
Join us at our next event
The Relate Live events for 2016 are all wrapped up, but we’re always looking ahead to our next event. Keep on eye on our Events page to find out where we'll be and how to meet us there.